Server 2008 R2 (SP1 Installed) Remote Desktop Services disconnection problem.

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hi all,

we have problem 2 2008 r2 terminal servers experiencing disconnections.  have checked around web can't find solution, hopfully here can help.

users experiencing disconnections 2 terminal servers.  in event log following 2 errors.

event id: 50 rdp protocol component x.224 detected error in protocol stream , has disconnected client.

event id: 50 rdp protocol component "data encryption" detected error in protocol stream , has disconnected client.

the setup have follows

1 vmware esxi 4.1 host

1 sbs 2011 server

2 2008 r2 remote desktop servers (with sp1 installed)

3 sites accessing servers on vpns data centre (good internet connections)

all users disconnected , have log in @ random times.  each server doesn't @ same time.

i have seen solutions server 2003 , there microsoft fix available, not apply 2008.

thanks in advance.

andrew


do have packet shaper in network?

i've had problem before , caused misconfigured network appliance caused tcp handshake problems , caused rdp encryption fail causing disconnections. had same event logged.



Windows Server  >  Remote Desktop Services (Terminal Services)



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