Random Bsods involving intelppm.sys


hi everyone,
have win server 2008r2 sp1 suffered many bsods no thinkable reasons.

here crashdump :

microsoft (r) windows debugger version 6.2.9200.20512 amd64
copyright (c) microsoft corporation. rights reserved.


loading dump file [c:\windows\memory.dmp]
kernel summary dump file: kernel address space available

symbol search path is: srv*c:\symbols\publics*http://msdl.microsoft.com/download/symbols
executable search path is:
windows 7 kernel version 7601 (service pack 1) mp (4 procs) free x64
product: server, suite: terminalserver singleuserts
built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
machine name:
kernel base = 0xfffff800`0161b000 psloadedmodulelist = 0xfffff800`0185f670
debug session time: sat jan 19 17:15:28.528 2013 (utc + 1:00)
system uptime: 0 days 2:45:15.944
loading kernel symbols
...............................................................
................................................................
.................
loading user symbols

loading unloaded module list
..............
*******************************************************************************
*                                                                             *
*                        bugcheck analysis                                    *
*                                                                             *
*******************************************************************************

use !analyze -v detailed debugging information.

bugcheck 122, {b, 5, 5, 0}

*** error: module load completed symbols not loaded intelppm.sys
caused : intelppm.sys ( intelppm+39c2 )

followup: machineowner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        bugcheck analysis                                    *
*                                                                             *
*******************************************************************************

whea_internal_error (122)
arguments:
arg1: 000000000000000b
arg2: 0000000000000005
arg3: 0000000000000005
arg4: 0000000000000000

debugging details:
------------------


default_bucket_id:  win7_driver_fault

bugcheck_str:  0x122

process_name:  system

current_irql:  f

last_control_transfer:  fffff800017a7a52 fffff80001699fc0

stack_text: 
fffff880`009c2bf8 fffff800`017a7a52 : 00000000`00000122 00000000`0000000b 00000000`00000005 00000000`00000005 : nt!kebugcheckex
fffff880`009c2c00 fffff800`01c0f6be : fffffa80`00002140 fffffa80`040dabf0 fffff880`009c2cf0 fffff800`01c2d470 : nt!wheareporthwerror+0x1a2
fffff880`009c2c60 fffff800`01749c31 : fffff880`009c2e30 00000000`00000001 00000000`00000001 fffffa80`04536b00 : hal!halhandlenmi+0x66
fffff880`009c2c90 fffff800`01697302 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000001 : nt!kiprocessnmi+0x131
fffff880`009c2cf0 fffff800`01697163 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!kxnmiinterrupt+0x82
fffff880`009c2e30 fffff880`010039c2 : fffff800`016a2ae9 00000000`002a1d67 fffffa80`04536bb8 00000000`ffffffed : nt!kinmiinterrupt+0x163
fffff880`009cbc98 fffff800`016a2ae9 : 00000000`002a1d67 fffffa80`04536bb8 00000000`ffffffed 00001989`16c839f6 : intelppm+0x39c2
fffff880`009cbca0 fffff800`01691c9c : fffff880`009b8180 fffff880`00000000 00000000`00000000 fffff880`03291084 : nt!poidle+0x52a
fffff880`009cbd80 00000000`00000000 : fffff880`009cc000 fffff880`009c6000 fffff880`009cbd40 00000000`00000000 : nt!kiidleloop+0x2c


stack_command:  kb

followup_ip:
intelppm+39c2
fffff880`010039c2 c3              ret

symbol_stack_index:  6

symbol_name:  intelppm+39c2

followup_name:  machineowner

module_name: intelppm

image_name:  intelppm.sys

debug_flr_image_timestamp:  4a5bc0fd

failure_bucket_id:  x64_0x122_intelppm+39c2

bucket_id:  x64_0x122_intelppm+39c2

followup: machineowner
---------

 it looks intelppm.sys driver responsible can't figure out solution.

in advance for reply!!

any recent updates done server? can rollback if of them correlated time server began crash? use reliability monitor find out when started.

also make sure have latest chipset drivers intel.

it seems else had issue: http://communities.intel.com/thread/30369

if you've been getting errors intelppm.sys it's recommend uninstall and/or re-install programs may have generated error. if not resolve issue or have not installed program try recovering windows recent backup of windows. steps on how can found on document ch000589. - http://www.computerhope.com/cgi-bin/process.pl?p=intelppm.sys


http://mariusene.wordpress.com/



Windows Server  >  Windows Server General Forum



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