Clients are not getting updates


wsus server=2012r2, on same computer ad/dc

clients=server 2012r2, server 2012, , windows 10

the client says there no updates server says client not patched. of clients have same problem have done troubleshooting , testing on 1 of server 2012r2 clients. clients , server have full outbound connections public internet. updates have been approved , downloaded wsus server.

i have done:

removed contents on c:/windows/softwaredistribution on client

wuauclt /resetauthorization followed wuauclt /detectnow on client

wsusutil reset on wsus servers

below logs 2012r2 client

2016-08-05	10:12:00:092	 784	3ba8	au	triggering au detection through detectnow api  2016-08-05	10:12:00:092	 784	3ba8	au	triggering online detection (interactive)  2016-08-05	10:12:00:092	 784	3ba8	au	adding timer:   2016-08-05	10:12:00:092	 784	3ba8	au	    timer: 31da7559-fe27-4810-8ff6-987195b1fd98, expires 2016-08-05 14:12:00, not idle-only, not network-only  2016-08-05	10:12:00:154	 784	3a80	au	#############  2016-08-05	10:12:00:154	 784	3a80	au	## start ##  au: search updates  2016-08-05	10:12:00:154	 784	3a80	au	#########  2016-08-05	10:12:00:154	 784	3a80	ep	fatal: ep: cslsendpointprovider::getwuclientdata - failed sls data, error = 0x8024500c  2016-08-05	10:12:00:154	 784	3a80	ep	fatal: ep: cslsendpointprovider::getendpointfromsls - failed client data, error = 0x8024500c  2016-08-05	10:12:00:154	 784	3a80	ep	fatal: failed obtain 9482f4b4-e343-43b6-b170-9a65bc822c77 redir secondaryserviceauth url, error = 0x8024500c  2016-08-05	10:12:00:154	 784	3a80	agent	warning: failed obtain authorization cab url service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0  2016-08-05	10:12:00:154	 784	3a80	agent	fatal: caller service recovery failed opt in service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0x8024500c  2016-08-05	10:12:00:154	 784	3a80	ep	fatal: ep: cslsendpointprovider::getwuclientdata - failed sls data, error = 0x8024500c  2016-08-05	10:12:00:154	 784	3a80	ep	fatal: ep: cslsendpointprovider::getendpointfromsls - failed client data, error = 0x8024500c  2016-08-05	10:12:00:154	 784	3a80	ep	fatal: failed obtain 9482f4b4-e343-43b6-b170-9a65bc822c77 redir secondaryserviceauth url, error = 0x8024500c  2016-08-05	10:12:00:154	 784	3a80	agent	warning: failed obtain authorization cab url service 855e8a7c-ecb4-4ca3-b045-1dfa50104289, hr=0  2016-08-05	10:12:00:154	 784	3a80	agent	fatal: caller service recovery failed opt in service 855e8a7c-ecb4-4ca3-b045-1dfa50104289, hr=0x8024500c  2016-08-05	10:12:00:154	 784	3a80	idletmr	wu operation (csearchcall::init id 3) started; operation # 162; use network; not @ background priority  2016-08-05	10:12:00:154	 784	3a80	idletmr	incremented idle timer priority operation counter 2  2016-08-05	10:12:00:154	 784	3a80	agent	*** start ***  queueing finding updates [callerid = automaticupdateswuapp  id = 3]  2016-08-05	10:12:00:154	 784	3a80	au	<<## submitted ## au: search updates  [callid = {a3ab53d5-06ed-43eb-b90d-fb80f4842c41} serviceid = {3da21691-e39d-4da6-8a4b-b43877bcb1b7}]  2016-08-05	10:12:00:154	 784	394	agent	***  end  ***  queueing finding updates [callerid = automaticupdateswuapp  id = 3]  2016-08-05	10:12:00:154	 784	394	agent	*************  2016-08-05	10:12:00:154	 784	394	agent	** start **  agent: finding updates [callerid = automaticupdateswuapp  id = 3]  2016-08-05	10:12:00:154	 784	394	agent	*********  2016-08-05	10:12:00:154	 784	394	agent	  * online = yes; ignore download priority = no  2016-08-05	10:12:00:154	 784	394	agent	  * criteria = "isinstalled=0 , deploymentaction='installation' or ispresent=1 , deploymentaction='uninstallation' or isinstalled=1 , deploymentaction='installation' , rebootrequired=1 or isinstalled=0 , deploymentaction='uninstallation' , rebootrequired=1"  2016-08-05	10:12:00:154	 784	394	agent	  * serviceid = {3da21691-e39d-4da6-8a4b-b43877bcb1b7} managed  2016-08-05	10:12:00:154	 784	394	agent	  * search scope = {machine & users}  2016-08-05	10:12:00:154	 784	394	agent	  * caller sid applicability: s-1-5-21-3036956401-122225277-195674036-1104  2016-08-05	10:12:00:154	 784	394	agent	  * registerservice set  2016-08-05	10:12:00:170	 784	394	ep	got wsus client/server url: "http://dc1-sl.xxx.lan:8530/clientwebservice/client.asmx"  2016-08-05	10:12:00:170	 784	394	setup	checking agent selfupdate  2016-08-05	10:12:00:170	 784	394	setup	client version: core: 7.9.9600.18340  aux: 7.9.9600.18340  2016-08-05	10:12:00:170	 784	394	ep	got wsus selfupdate url: "http://dc1-sl.xxx.lan:8530/selfupdate"  2016-08-05	10:12:00:201	 784	394	misc	validating signature c:\windows\softwaredistribution\selfupdate\wuident.cab dwprovflags 0x00000080:  2016-08-05	10:12:00:217	 784	394	misc	 microsoft signed: na  2016-08-05	10:12:00:217	 784	394	misc	 infrastructure signed: yes  2016-08-05	10:12:00:217	 784	394	misc	validating signature c:\windows\softwaredistribution\selfupdate\tmpad19.tmp dwprovflags 0x00000080:  2016-08-05	10:12:00:217	 784	394	misc	 microsoft signed: na  2016-08-05	10:12:00:217	 784	394	misc	 infrastructure signed: yes  2016-08-05	10:12:00:217	 784	394	setup	fatal: getclientupdateurl failed, err = 0x8024d009  2016-08-05	10:12:00:217	 784	394	setup	skipping selfupdate check based on /skip directive in wuident  2016-08-05	10:12:00:217	 784	394	setup	selfupdate check completed.  selfupdate not required.  2016-08-05	10:12:01:092	 784	394	pt	+++++++++++  pt: synchronizing server updates  +++++++++++  2016-08-05	10:12:01:092	 784	394	pt	  + serviceid = {3da21691-e39d-4da6-8a4b-b43877bcb1b7}, server url = http://dc1-sl.xxx.lan:8530/clientwebservice/client.asmx  2016-08-05	10:12:01:139	 784	394	agent	reading cached app categories using lifetime 604800 seconds  2016-08-05	10:12:01:139	 784	394	agent	read 0 cached app categories  2016-08-05	10:12:01:139	 784	394	agent	syncupdates adding 0 visited app categories  2016-08-05	10:12:03:092	 784	394	idletmr	wu operation (cagentprotocoltalker::syncupdates_withrecover) started; operation # 163; use network; @ background priority  2016-08-05	10:12:03:373	 784	394	idletmr	wu operation (cagentprotocoltalker::syncupdates_withrecover, operation # 163) stopped; use network; @ background priority  2016-08-05	10:12:03:373	 784	394	agent	reading cached app categories using lifetime 604800 seconds  2016-08-05	10:12:03:373	 784	394	agent	read 0 cached app categories  2016-08-05	10:12:03:373	 784	394	agent	syncupdates adding 0 visited app categories  2016-08-05	10:12:03:389	 784	394	idletmr	wu operation (cagentprotocoltalker::syncupdates_withrecover) started; operation # 164; use network; @ background priority  2016-08-05	10:12:03:560	 784	394	idletmr	wu operation (cagentprotocoltalker::syncupdates_withrecover, operation # 164) stopped; use network; @ background priority  2016-08-05	10:12:03:560	 784	394	pt	  + syncupdates round trips: 2  2016-08-05	10:12:03:701	 784	394	agent	warning: failed evaluate installed rule, updateid = {{4deb7f5f-d14d-43e2-93fa-f81b10846cf7}.200}, hr = 80070057  2016-08-05	10:12:03:701	 784	394	agent	warning: failed evaluate installable rule, updateid = {{4deb7f5f-d14d-43e2-93fa-f81b10846cf7}.200}, hr = 80070057  2016-08-05	10:12:03:842	 784	394	agent	warning: failed evaluate installed rule, updateid = {{22ffd207-0eb5-4fcf-9f6a-67078327d7a3}.200}, hr = 80070057  2016-08-05	10:12:03:857	 784	394	agent	warning: failed evaluate installed rule, updateid = {{a4ecf96e-fe76-4933-b1a9-faa712dc2a3b}.200}, hr = 80070057  2016-08-05	10:12:03:857	 784	394	agent	warning: failed evaluate installable rule, updateid = {{a4ecf96e-fe76-4933-b1a9-faa712dc2a3b}.200}, hr = 80070057  2016-08-05	10:12:03:857	 784	394	agent	warning: failed evaluate installed rule, updateid = {{9941eb5f-4953-446d-99a2-c5989c596283}.200}, hr = 80070057  2016-08-05	10:12:03:857	 784	394	agent	warning: failed evaluate installable rule, updateid = {{9941eb5f-4953-446d-99a2-c5989c596283}.200}, hr = 80070057  2016-08-05	10:12:07:014	 784	394	agent	  * found 0 updates , 80 categories in search; evaluated appl. rules of 1106 out of 2125 deployed entities  2016-08-05	10:12:07:014	 784	394	agent	reporting status event 74 installable, 245 installed,  0 installed pending, 0 failed , 0 downloaded updates  2016-08-05	10:12:07:014	 784	394	agent	*********  2016-08-05	10:12:07:014	 784	394	agent	**  end  **  agent: finding updates [callerid = automaticupdateswuapp  id = 3]  2016-08-05	10:12:07:014	 784	394	agent	*************  2016-08-05	10:12:07:014	 784	394	idletmr	wu operation (csearchcall::init id 3, operation # 162) stopped; use network; not @ background priority  2016-08-05	10:12:07:014	 784	394	idletmr	decremented idle timer priority operation counter 1  2016-08-05	10:12:07:014	 784	3ac8	au	>>##  resumed  ## au: search updates [callid = {a3ab53d5-06ed-43eb-b90d-fb80f4842c41} serviceid = {3da21691-e39d-4da6-8a4b-b43877bcb1b7}]  2016-08-05	10:12:07:014	 784	3ac8	au	  # 0 updates detected  2016-08-05	10:12:07:014	 784	3ac8	au	#########  2016-08-05	10:12:07:014	 784	3ac8	au	##  end  ##  au: search updates  [callid = {a3ab53d5-06ed-43eb-b90d-fb80f4842c41} serviceid = {3da21691-e39d-4da6-8a4b-b43877bcb1b7}]  2016-08-05	10:12:07:014	 784	3ac8	au	#############  2016-08-05	10:12:07:014	 784	3ac8	au	all au searches complete.  2016-08-05	10:12:07:014	 784	3ac8	au	au setting next detection timeout 2016-08-06 04:13:15  2016-08-05	10:12:07:014	 784	3ac8	au	adding timer:   2016-08-05	10:12:07:014	 784	3ac8	au	    timer: 31da7559-fe27-4810-8ff6-987195b1fd98, expires 2016-08-06 04:13:15, not idle-only, not network-only  2016-08-05	10:12:07:014	 784	3ac8	au	currently aux enabled - not show wu upgrade notifications.  2016-08-05	10:12:07:014	 784	3ac8	au	warning: failed network cost info nlm, assuming network not metered, error = 0x80240037  2016-08-05	10:12:07:014	 784	3ac8	au	warning: failed network cost info nlm, assuming network not metered, error = 0x80240037


i got working.

for reason wsus said clients needed the language packs approved them. after of other updates installed clients still have not installed the language packs, i declined them in wsus. wsus shows clients patched.



Windows Server  >  WSUS



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