Clients are not getting updates
wsus server=2012r2, on same computer ad/dc
clients=server 2012r2, server 2012, , windows 10
the client says there no updates server says client not patched. of clients have same problem have done troubleshooting , testing on 1 of server 2012r2 clients. clients , server have full outbound connections public internet. updates have been approved , downloaded wsus server.
i have done:
removed contents on c:/windows/softwaredistribution on client
wuauclt /resetauthorization followed wuauclt /detectnow on client
wsusutil reset on wsus servers
below logs 2012r2 client
2016-08-05 10:12:00:092 784 3ba8 au triggering au detection through detectnow api 2016-08-05 10:12:00:092 784 3ba8 au triggering online detection (interactive) 2016-08-05 10:12:00:092 784 3ba8 au adding timer: 2016-08-05 10:12:00:092 784 3ba8 au timer: 31da7559-fe27-4810-8ff6-987195b1fd98, expires 2016-08-05 14:12:00, not idle-only, not network-only 2016-08-05 10:12:00:154 784 3a80 au ############# 2016-08-05 10:12:00:154 784 3a80 au ## start ## au: search updates 2016-08-05 10:12:00:154 784 3a80 au ######### 2016-08-05 10:12:00:154 784 3a80 ep fatal: ep: cslsendpointprovider::getwuclientdata - failed sls data, error = 0x8024500c 2016-08-05 10:12:00:154 784 3a80 ep fatal: ep: cslsendpointprovider::getendpointfromsls - failed client data, error = 0x8024500c 2016-08-05 10:12:00:154 784 3a80 ep fatal: failed obtain 9482f4b4-e343-43b6-b170-9a65bc822c77 redir secondaryserviceauth url, error = 0x8024500c 2016-08-05 10:12:00:154 784 3a80 agent warning: failed obtain authorization cab url service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0 2016-08-05 10:12:00:154 784 3a80 agent fatal: caller service recovery failed opt in service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0x8024500c 2016-08-05 10:12:00:154 784 3a80 ep fatal: ep: cslsendpointprovider::getwuclientdata - failed sls data, error = 0x8024500c 2016-08-05 10:12:00:154 784 3a80 ep fatal: ep: cslsendpointprovider::getendpointfromsls - failed client data, error = 0x8024500c 2016-08-05 10:12:00:154 784 3a80 ep fatal: failed obtain 9482f4b4-e343-43b6-b170-9a65bc822c77 redir secondaryserviceauth url, error = 0x8024500c 2016-08-05 10:12:00:154 784 3a80 agent warning: failed obtain authorization cab url service 855e8a7c-ecb4-4ca3-b045-1dfa50104289, hr=0 2016-08-05 10:12:00:154 784 3a80 agent fatal: caller service recovery failed opt in service 855e8a7c-ecb4-4ca3-b045-1dfa50104289, hr=0x8024500c 2016-08-05 10:12:00:154 784 3a80 idletmr wu operation (csearchcall::init id 3) started; operation # 162; use network; not @ background priority 2016-08-05 10:12:00:154 784 3a80 idletmr incremented idle timer priority operation counter 2 2016-08-05 10:12:00:154 784 3a80 agent *** start *** queueing finding updates [callerid = automaticupdateswuapp id = 3] 2016-08-05 10:12:00:154 784 3a80 au <<## submitted ## au: search updates [callid = {a3ab53d5-06ed-43eb-b90d-fb80f4842c41} serviceid = {3da21691-e39d-4da6-8a4b-b43877bcb1b7}] 2016-08-05 10:12:00:154 784 394 agent *** end *** queueing finding updates [callerid = automaticupdateswuapp id = 3] 2016-08-05 10:12:00:154 784 394 agent ************* 2016-08-05 10:12:00:154 784 394 agent ** start ** agent: finding updates [callerid = automaticupdateswuapp id = 3] 2016-08-05 10:12:00:154 784 394 agent ********* 2016-08-05 10:12:00:154 784 394 agent * online = yes; ignore download priority = no 2016-08-05 10:12:00:154 784 394 agent * criteria = "isinstalled=0 , deploymentaction='installation' or ispresent=1 , deploymentaction='uninstallation' or isinstalled=1 , deploymentaction='installation' , rebootrequired=1 or isinstalled=0 , deploymentaction='uninstallation' , rebootrequired=1" 2016-08-05 10:12:00:154 784 394 agent * serviceid = {3da21691-e39d-4da6-8a4b-b43877bcb1b7} managed 2016-08-05 10:12:00:154 784 394 agent * search scope = {machine & users} 2016-08-05 10:12:00:154 784 394 agent * caller sid applicability: s-1-5-21-3036956401-122225277-195674036-1104 2016-08-05 10:12:00:154 784 394 agent * registerservice set 2016-08-05 10:12:00:170 784 394 ep got wsus client/server url: "http://dc1-sl.xxx.lan:8530/clientwebservice/client.asmx" 2016-08-05 10:12:00:170 784 394 setup checking agent selfupdate 2016-08-05 10:12:00:170 784 394 setup client version: core: 7.9.9600.18340 aux: 7.9.9600.18340 2016-08-05 10:12:00:170 784 394 ep got wsus selfupdate url: "http://dc1-sl.xxx.lan:8530/selfupdate" 2016-08-05 10:12:00:201 784 394 misc validating signature c:\windows\softwaredistribution\selfupdate\wuident.cab dwprovflags 0x00000080: 2016-08-05 10:12:00:217 784 394 misc microsoft signed: na 2016-08-05 10:12:00:217 784 394 misc infrastructure signed: yes 2016-08-05 10:12:00:217 784 394 misc validating signature c:\windows\softwaredistribution\selfupdate\tmpad19.tmp dwprovflags 0x00000080: 2016-08-05 10:12:00:217 784 394 misc microsoft signed: na 2016-08-05 10:12:00:217 784 394 misc infrastructure signed: yes 2016-08-05 10:12:00:217 784 394 setup fatal: getclientupdateurl failed, err = 0x8024d009 2016-08-05 10:12:00:217 784 394 setup skipping selfupdate check based on /skip directive in wuident 2016-08-05 10:12:00:217 784 394 setup selfupdate check completed. selfupdate not required. 2016-08-05 10:12:01:092 784 394 pt +++++++++++ pt: synchronizing server updates +++++++++++ 2016-08-05 10:12:01:092 784 394 pt + serviceid = {3da21691-e39d-4da6-8a4b-b43877bcb1b7}, server url = http://dc1-sl.xxx.lan:8530/clientwebservice/client.asmx 2016-08-05 10:12:01:139 784 394 agent reading cached app categories using lifetime 604800 seconds 2016-08-05 10:12:01:139 784 394 agent read 0 cached app categories 2016-08-05 10:12:01:139 784 394 agent syncupdates adding 0 visited app categories 2016-08-05 10:12:03:092 784 394 idletmr wu operation (cagentprotocoltalker::syncupdates_withrecover) started; operation # 163; use network; @ background priority 2016-08-05 10:12:03:373 784 394 idletmr wu operation (cagentprotocoltalker::syncupdates_withrecover, operation # 163) stopped; use network; @ background priority 2016-08-05 10:12:03:373 784 394 agent reading cached app categories using lifetime 604800 seconds 2016-08-05 10:12:03:373 784 394 agent read 0 cached app categories 2016-08-05 10:12:03:373 784 394 agent syncupdates adding 0 visited app categories 2016-08-05 10:12:03:389 784 394 idletmr wu operation (cagentprotocoltalker::syncupdates_withrecover) started; operation # 164; use network; @ background priority 2016-08-05 10:12:03:560 784 394 idletmr wu operation (cagentprotocoltalker::syncupdates_withrecover, operation # 164) stopped; use network; @ background priority 2016-08-05 10:12:03:560 784 394 pt + syncupdates round trips: 2 2016-08-05 10:12:03:701 784 394 agent warning: failed evaluate installed rule, updateid = {{4deb7f5f-d14d-43e2-93fa-f81b10846cf7}.200}, hr = 80070057 2016-08-05 10:12:03:701 784 394 agent warning: failed evaluate installable rule, updateid = {{4deb7f5f-d14d-43e2-93fa-f81b10846cf7}.200}, hr = 80070057 2016-08-05 10:12:03:842 784 394 agent warning: failed evaluate installed rule, updateid = {{22ffd207-0eb5-4fcf-9f6a-67078327d7a3}.200}, hr = 80070057 2016-08-05 10:12:03:857 784 394 agent warning: failed evaluate installed rule, updateid = {{a4ecf96e-fe76-4933-b1a9-faa712dc2a3b}.200}, hr = 80070057 2016-08-05 10:12:03:857 784 394 agent warning: failed evaluate installable rule, updateid = {{a4ecf96e-fe76-4933-b1a9-faa712dc2a3b}.200}, hr = 80070057 2016-08-05 10:12:03:857 784 394 agent warning: failed evaluate installed rule, updateid = {{9941eb5f-4953-446d-99a2-c5989c596283}.200}, hr = 80070057 2016-08-05 10:12:03:857 784 394 agent warning: failed evaluate installable rule, updateid = {{9941eb5f-4953-446d-99a2-c5989c596283}.200}, hr = 80070057 2016-08-05 10:12:07:014 784 394 agent * found 0 updates , 80 categories in search; evaluated appl. rules of 1106 out of 2125 deployed entities 2016-08-05 10:12:07:014 784 394 agent reporting status event 74 installable, 245 installed, 0 installed pending, 0 failed , 0 downloaded updates 2016-08-05 10:12:07:014 784 394 agent ********* 2016-08-05 10:12:07:014 784 394 agent ** end ** agent: finding updates [callerid = automaticupdateswuapp id = 3] 2016-08-05 10:12:07:014 784 394 agent ************* 2016-08-05 10:12:07:014 784 394 idletmr wu operation (csearchcall::init id 3, operation # 162) stopped; use network; not @ background priority 2016-08-05 10:12:07:014 784 394 idletmr decremented idle timer priority operation counter 1 2016-08-05 10:12:07:014 784 3ac8 au >>## resumed ## au: search updates [callid = {a3ab53d5-06ed-43eb-b90d-fb80f4842c41} serviceid = {3da21691-e39d-4da6-8a4b-b43877bcb1b7}] 2016-08-05 10:12:07:014 784 3ac8 au # 0 updates detected 2016-08-05 10:12:07:014 784 3ac8 au ######### 2016-08-05 10:12:07:014 784 3ac8 au ## end ## au: search updates [callid = {a3ab53d5-06ed-43eb-b90d-fb80f4842c41} serviceid = {3da21691-e39d-4da6-8a4b-b43877bcb1b7}] 2016-08-05 10:12:07:014 784 3ac8 au ############# 2016-08-05 10:12:07:014 784 3ac8 au all au searches complete. 2016-08-05 10:12:07:014 784 3ac8 au au setting next detection timeout 2016-08-06 04:13:15 2016-08-05 10:12:07:014 784 3ac8 au adding timer: 2016-08-05 10:12:07:014 784 3ac8 au timer: 31da7559-fe27-4810-8ff6-987195b1fd98, expires 2016-08-06 04:13:15, not idle-only, not network-only 2016-08-05 10:12:07:014 784 3ac8 au currently aux enabled - not show wu upgrade notifications. 2016-08-05 10:12:07:014 784 3ac8 au warning: failed network cost info nlm, assuming network not metered, error = 0x80240037 2016-08-05 10:12:07:014 784 3ac8 au warning: failed network cost info nlm, assuming network not metered, error = 0x80240037
i got working.
for reason wsus said clients needed the language packs approved them. after of other updates installed clients still have not installed the language packs, i declined them in wsus. wsus shows clients patched.
Windows Server > WSUS
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