KB4038782 Causes VSS Catastrophic Failure on some systems (Server 2016)

-

hi there,

after installing security update: kb4038782 have vss catastrophic failure on systems, not of them, happened after update installed.

windows backup not run due vss catastrophic failure

have same issue?

- i've reregistered vss writers
- i've uninstalled wbadmin / reinstalled, same issue.


possibly: data file sharing service affected. causing freeze server , file shares not accessible after hours. 
- remote desktop not possible, after reboot, functional again.
- applied server 2016 data file sharing fix mentioned here: http://www.neighborgeek.net/2017/05/server-2016-data-sharing-service.html did not resolve this.

support micrsoft redirects page: https://support.microsoft.com/en-nz/help/2553863/dns-event-security-event-12293-with-error-0x80072338-registering-kms-h 
has nothing it.


error: 

event id application log: 12293

volume shadow copy service error: error calling routine on shadow copy provider {b5946137-7b9f-4925-af80-51abd60b20d5}. routine details ivsssnapshotprovider::isvolumesupported() failed 0x8000ffff [hr = 0x8000ffff, catastrophic failure
]. 

operation:
   check if volume supported provider
   add volume shadow copy set

context:
   execution context: coordinator
   provider id: {b5946137-7b9f-4925-af80-51abd60b20d5}
   volume name: \\?\volume{9e9335d3-9c7f-4f9a-a1fe-1918e4910b13}\
   execution context: coordinator


hi martijn kamminga,

may ask if uninstall latest update kb4038782, work normal?

any error when run  vssadmin list writers?

as suggested, please check operation of vss hardware providers.

if there's 3rd party backup software please temporarily disable check. temporarily av software.

https://technet.microsoft.com/en-us/library/cc734302(v=ws.10).aspx

in addition, snapshot creation may fail if file system errors encountered. also perform error checking on volume running chkdsk /f or chkdsk /r on it.

best regards,

mary

please remember mark replies answers if help.
if have feedback technet subscriber support, contact tnmff@microsoft.com.



Windows Server  >  Windows Server 2016 General



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