Downgrade 2012 RDP Device CALs to 2008

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i have customer bought 0c19612 (microsoft windows server 2012 remote desktop service) needs downgrade 2008 - lenovo oem part number.

we directed them activate microsoft account

however, have responded saying 'i've been pointed site before when i've attempted install licenses - when try on server, still receive "invalid license" there no option on page me downgrade'

can please advise

thanks

hi,

they need contact microsoft clearinghouse telephone.  in rd licensing manager (licmgr.exe), select server name , choose activate server.  in wizard please choose telephone connection method, select country, , telephone number call shown.  after activating server please inform them need install rds cals , assist well.

if rd licensing server has been activated, please edit properties in rd licensing manager, select telephone connection method, save change, open install licenses wizard , follow prompts.

thanks.

-tp



Windows Server  >  Remote Desktop Services (Terminal Services)



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