Local printing not working, Server 2008 R2(no error message, nothing happens)

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hi all,

one of clients has 6 remote locations, each 2 systems @ each location connect main office using rds.  i have upgraded both systems (from xp pro win7 pro 64bit), , printers small hp laserjet 1102.  since upgraded, when attempt print locally, , absolutely nothing happens.  

the local printer driver installed on server, remote desktop group policy settings have been configured.

i can use logmein connect 1 of computers, use rds log on server, , print local printer (canon laserjet via logmein).  

it seems driver issue new printers, ran out of things try.

obviously printers @ remote locations work fine in windows, not while connected rds.

server 2008 r2, windows 7 pro 64 bit clients

hi,

did printer list in devices , printers? if no, please try add printer manually.

regarding printer driver, suggest remove previous printer driver first. devices , printers -> select 1 printer -> click print server properties on toolbar -> driver tab

driver printer
http://h10025.www1.hp.com/ewfrf/wc/softwarecategory?cc=us&lc=en&dlc=en&product=4110304

if issue persists, please me collect event log.

more troubleshooting info, can refer to:
http://blogs.msdn.com/b/rds/archive/2009/09/28/using-remote-desktop-easy-print-in-windows-7-and-windows-server-2008-r2.aspx?redirected=true

niki han
technet community support



Windows Server  >  Remote Desktop Services (Terminal Services)



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