Cannot reopen any Word document with new Office 2010 Pro Install


i have installed (uninstalled) , reinstalled office 2010 pro 64 bit windows 7.  on creating new word document, can open word, create test, save document, when reopen document, i'm forced open word in safe mode.  in safe mode session, panel advice "word has recovered following files. save ones wish keep." , in list normal.dotm new document.  though recover, cannot reopen document, , other word doc have old computer results in same problem: forced safe mode, cannot open file anyway.  have unistalled , reinstalled office 2010 pro, have latest patches , updates office 2010 installed (thru 11/16/2011), , updates windows 7 64 bit.  don't know else check or do.  laptop brand new sony vaio s series.  i've deleted normal.dotm file templates directory, , ran @ least 1 regedit "fixit", problem blocks me use of word 2010.  (excel , outlook open fine way).  help!

a poorly designed add-in 1 possibility. systematic troubleshooting, see how troubleshoot problems occur when start or use word 2010, word 2007, word 2003, or word 2002.

stefan blom, microsoft word mvp


Microsoft Office  >  Word IT Pro Discussions



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