New RDP User CALs not working

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just added 2 additional rdp user cals rdp server , not allowing more logins. had 5 start with, work fine, 2 new licenses not work. 

under rd licensing manager, shows original 5 "windows server 2008 or windows server 2008 r2: installed ts or rds per user cals", open license, qty 5, expires never. line shows same thing, qty 2.

when run licensing diagnosis, shows number of licenses available clients 7, licensing mode per user. 0 warnings, no problems report. remote desktop services license server shows credentials: available, connectivity: available.

we reinstalled licenses yesterday no luck.

all users use same login, , under rd session host configuration: server. setting restrict each user single session set no.

i have no idea fix this. can first 5 users logged in, try connect 6th user, message saying "this computer can't connect remote computer". have tried logging in user same result.

any suggestions? thanks!

hi,

it set via local policy or domain gpo.  did open gpedit.msc , make sure set not configured?

the other thing can figure out being set open admin command prompt , run following:

  gpresult /z>gpresult.txt notepad gpresult.txt

you can examine output file in notepad in order see gpo has set.

-tp



Windows Server  >  Remote Desktop Services (Terminal Services)



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