Server 2008 BSOD and Reboots on FIle Copy Operations
install went fine, , drivers installed properly.
mb: gigabyte ex38-ds4
ram: 4 gb corsiar
raid: areca 1220 (raid 5 array)
whenerver copy files server, midway through copy system bsod , reboots.
problem signature:
problem event name: bluescreen
os version: 6.0.6001.2.1.0.272.7
locale id: 1033
additional information problem:
bccode: f4
bcp1: 0000000000000003
bcp2: fffffa800493b270
bcp3: fffffa800493b4a8
bcp4: fffff80001940e10
os version: 6_0_6001
service pack: 1_0
product: 272_3
files describe problem:
c:\windows\minidump\mini112908-01.dmp
c:\users\ferra007\appdata\local\temp\wer-72462-0.sysdata.xml
c:\users\ferra007\appdata\local\temp\wer2f49.tmp.version.txt
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microsoft (r) windows debugger version 6.10.0003.233 amd64
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loading dump file [c:\users\ferra007\desktop\mini112908-01.dmp]
mini kernel dump file: registers , stack trace available
symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
executable search path is:
windows server 2008/windows vista sp1 kernel version 6001 (service pack 1) mp (4 procs) free x64
product: server, suite: terminalserver singleuserts
built by: 6001.18145.amd64fre.vistasp1_gdr.080917-1612
machine name:
kernel base = 0xfffff800`0164a000 psloadedmodulelist = 0xfffff800`0180fdb0
debug session time: sat nov 29 17:11:14.935 2008 (gmt-5)
system uptime: 0 days 1:18:01.523
loading kernel symbols
...............................................................
................................................................
......
loading user symbols
loading unloaded module list
.....
*******************************************************************************
* *
* bugcheck analysis *
* *
*******************************************************************************
use !analyze -v detailed debugging information.
bugcheck f4, {3, fffffa800493b270, fffffa800493b4a8, fffff80001940e10}
probably caused : unknown_image ( page_not_zero_vista )
followup: machineowner
---------
*** memory manager detected 2 instance(s) of page corruption, target have memory corruption.
2: kd> !analyze -v
*******************************************************************************
* *
* bugcheck analysis *
* *
*******************************************************************************
critical_object_termination (f4)
a process or thread crucial system operation has unexpectedly exited or been
terminated.
several processes , threads necessary operation of the
system; when terminated (for reason), system can no
longer function.
arguments:
arg1: 0000000000000003, process
arg2: fffffa800493b270, terminating object
arg3: fffffa800493b4a8, process image file name
arg4: fffff80001940e10, explanatory message (ascii)
debugging details:
------------------
process_object: fffffa800493b270
image_name: unknown_image
debug_flr_image_timestamp: 0
faulting_module: 0000000000000000
process_name: csrss.exe
exception_code: (win32) 0x493d060 (76796000) - <unable error code text>
bugcheck_str: 0xf4_493d060
customer_crash_count: 1
default_bucket_id: driver_fault_server_minidump
current_irql: 0
bad_pages_detected: 2
stack_text:
fffffa60`03968b28 fffff800`019a53f3 : 00000000`000000f4 00000000`00000003 fffffa80`0493b270 fffffa80`0493b4a8 : nt!kebugcheckex
fffffa60`03968b30 fffff800`019484e4 : fffffa80`0493d060 fffffa80`0493d060 00000000`011efa60 00000000`000066ef : nt!pspcatchcriticalbreak+0x93
fffffa60`03968b70 fffff800`018fded0 : fffffa80`0493d060 00000000`00000008 00000000`011efa60 00000000`00000008 : nt! ?? ::nngakegl::`string'+0x11406
fffffa60`03968bc0 fffff800`0169edf3 : fffffa80`0493b270 fffffa80`0493d060 fffffa60`03968ca0 00000000`011efa60 : nt!ntterminateprocess+0xd8
fffffa60`03968c20 00000000`77005d3a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!kisystemservicecopyend+0x13
00000000`011ee068 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77005d3a
stack_command: kb
symbol_name: page_not_zero_vista
followup_name: machineowner
module_name: unknown_module
bucket_id: page_not_zero_vista
followup: machineowner
---------
*** memory manager detected 2 instance(s) of page corruption, target have memory corruption.
any appreciated
hi,
if issue persists after trying clean boot, please understand troubleshoot kind of bsod issue, need debug crashed system dump. unfortunately, debugging beyond can in forum. suggestion contact microsoft customer service , support (css) via telephone dedicated support professional can assist request. please advised contacting phone support charged call.
to obtain phone numbers specific technology request please take @ web site listed below:
http://support.microsoft.com/default.aspx?scid=fh;en-us;offerprophone#faq607
i hope problem resolved soon. thank time , cooperation!
tim quan - msft
Windows Server > Windows Server General Forum
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